Ebtkarat Smart Systems (“Company”, “we”, “us”, or “our”) operates the Inspection OS platform (“Service”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service.
Section 1
Information We Collect
1.1 Account Information
When you create an account, we collect your name, email address, and authentication credentials. If you sign in using Google OAuth, we receive your name, email, and profile picture from Google.
1.2 Inspection Data
When you use the Service, you may upload voice recordings (in any language), photos, text notes, and project data. Photos may include metadata such as GPS coordinates (latitude and longitude) and timestamps captured at the time of upload or capture.
1.3 Usage Data
We automatically collect information about how you interact with the Service, including pages visited, features used, browser type, device information, and IP address. This data is used to improve the Service and troubleshoot issues.
1.4 Payment Information
Payment processing is handled by third-party payment providers. We do not store your credit card numbers or banking details directly. Our payment providers are PCI-DSS compliant.
Section 2
How We Use Your Information
We do not sell your personal data or inspection content to third parties.
- 1Provide, operate, and maintain the Inspection OS platform.
- 2Process your voice recordings and photos to generate inspection reports.
- 3Send you service-related communications (account verification, billing, support).
- 4Improve and optimize the Service based on usage patterns.
- 5Comply with legal obligations.
Section 3
Data Storage & Security
- 1All data is encrypted in transit using TLS/SSL.
- 2Files (photos, voice recordings) are stored in secure cloud storage with access controls.
- 3Database records are stored on infrastructure with regular automated backups.
- 4We implement access controls to ensure only authorized personnel can access system data.
Section 4
Geo-Location Data
When you capture or upload photos, the Service may request access to your device’s location to attach GPS coordinates to photos. This is used to provide geo-tagged documentation in your inspection reports. Location access is optional — if you deny permission, photos will be saved without geo-tags.
Section 5
Data Retention
- 1Your account data and inspection content are retained for as long as your account is active.
- 2If you delete your account, we will delete your personal data and inspection content within 30 days.
- 3We may retain anonymized, aggregated data for analytics purposes.
- 4Billing records may be retained as required by applicable law.
Section 6
Your Rights
You have the right to:
To exercise any of these rights, contact us at the email address below.
Section 7
Cookies
We use essential cookies to maintain your authentication session and remember your preferences. We do not use advertising or tracking cookies. No third-party ad trackers are present on our platform.
Section 8
Children’s Privacy
Inspection OS is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a user is under 18, we will take steps to delete their account and data.
Section 9
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice within the Service at least 14 days before they take effect. The “Last updated” date at the top of this page indicates when the policy was last revised.
Section 10
Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
- 1Company: Ebtkarat Smart Systems
- 2Email: youssef.ibrahim@inspection-os.com